Frequently Asked Questions
SHIPPING
How much is shipping?
Where do you ship from?
Do you ship outside of Canada?
How does free pick-up at a Market work?
Find out more about shipping here.
EXCHANGES/RETURNS
Do you allow exchanges?
Find the Guidelines for Exchanges and Returns here.
Do I need approval before exchanging or returning an item?
PAYMENT OPTIONS
What are my options for payment?
Credit cards accepted:
Other forms of payment:
What currency is your prices listed in?
SIZING
Do items fit true to size?
Our clothing comes from a variety of designers/brands, so sizing may vary from style to style. Although most of our clothing runs true to size, some designs may be sized slightly different. 807 & Co. Boutique will attempt to make note of when an item does not run true to size on the product page whenever possible.
For a sample sizing chart, click here.
How much is shipping?
- We provide a flat rate of $9 for shipping within Canada, or $15 flat rate to the USA, via Canada Post.
Where do you ship from?
- All items are shipped from Fort Frances, ON.
Do you ship outside of Canada?
- At this point in time, we only ship to most of the USA and Canada wide.
How does free pick-up at a Market work?
- It's easy! Put the items you'd like in your cart and upon checkout, select the option that says "Pick-up at Market_______________". Your item will be available for pick-up at that Market during the event hours. If you fail to pick-up your item, you will be contacted to make alternative arrangements, such as paying for shipping. If you fail to make alternative arrangements within one week of being contacted, your order will be cancelled and your payment will be refunded.
Find out more about shipping here.
EXCHANGES/RETURNS
Do you allow exchanges?
- Yes, we want to ensure that you are happy with your order! Exchanges and refunds will be provided within 30 days of the purchase date, pending that all of the Guidelines for Exchanges and Returns are met.
Find the Guidelines for Exchanges and Returns here.
Do I need approval before exchanging or returning an item?
- Yes, exchanges/refunds must be pre-approved by 807 & Co. Boutique prior to the customer shipping the item back. Customers must get an exchange/refund code from 807 & Co. Boutique by contacting 807boutique@gmail.com.
PAYMENT OPTIONS
What are my options for payment?
Credit cards accepted:
- Visa
- MasterCard
- American Express
- Discover
Other forms of payment:
- 807 & Co. Boutique Gift Cards
- PayPal
What currency is your prices listed in?
- All prices are listed in Canadian dollars.
SIZING
Do items fit true to size?
Our clothing comes from a variety of designers/brands, so sizing may vary from style to style. Although most of our clothing runs true to size, some designs may be sized slightly different. 807 & Co. Boutique will attempt to make note of when an item does not run true to size on the product page whenever possible.
For a sample sizing chart, click here.
